SHIPPING POLICY

Last Updated: September 9, 2026

Thank you for shopping with Heavy Hittas Collectibles LLC. We take care when preparing and packaging your games, collectibles, shoes, cards, and other merchandise for shipment.

ORDER PROCESSING

Orders are generally processed and prepared for shipment within 1–3 business days after payment has been successfully received.

Business days are Monday through Friday, excluding federal holidays.

During periods of unusually high order volume, severe weather, holidays, or other circumstances outside our control, processing may take longer.

Once your order ships, tracking information will be provided when available.

SHIPPING LOCATIONS

Heavy Hittas Collectibles LLC currently ships within the United States only.

We do not currently offer international shipping.

SHIPPING CARRIERS

Orders may be shipped using USPS, UPS, or another appropriate shipping carrier depending on the destination, package size, weight, value, and shipping service selected or available.

The carrier used for a particular order may vary.

SHIPPING COSTS

Applicable shipping charges are calculated and displayed at checkout based on the available shipping options for your order.

From time to time, Heavy Hittas Collectibles LLC may offer free shipping promotions or free shipping on qualifying orders. Any applicable requirements will be displayed on the website, during checkout, or as part of the applicable promotion.

DELIVERY TIMES

Estimated delivery times shown at checkout or provided by a shipping carrier are estimates and are not guaranteed.

Delivery time begins after an order has been processed and transferred to the shipping carrier.

Actual delivery times may vary because of the destination, carrier delays, weather, holidays, service disruptions, or other circumstances outside our reasonable control.

ORDER TRACKING

When tracking is available, tracking information will be sent to the email address, telephone number, or other contact information associated with your order.

Please allow time for the shipping carrier to scan the package and update its tracking system after you receive your tracking information.

PO BOXES, APO & FPO ADDRESSES

We accept orders being shipped to PO Boxes, APO addresses, and FPO addresses when supported by the selected shipping carrier and service.

Certain shipping services may not be available for these addresses.

SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your shipping information before completing checkout.

If you notice an error after placing your order, contact us immediately at heavyhittascollectibles@gmail.com.

We will make reasonable efforts to correct the address before shipment, but we cannot guarantee that an address can be changed once an order has entered processing or has been transferred to the shipping carrier.

Additional shipping costs resulting from an incorrect or incomplete address may be the customer's responsibility to the extent permitted by applicable law.

PACKAGING

We take care when packaging orders to help protect merchandise during shipment.

Packaging methods may vary depending on the type, size, condition, and value of the merchandise being shipped.

Collectible packaging, game cases, shoe boxes, cards, and other condition-sensitive merchandise may receive additional protection when appropriate.

DELAYED OR LOST PACKAGES

Once an order has been transferred to the shipping carrier, circumstances outside our control may occasionally cause delays.

If your tracking information shows an unusual delay or you believe your package may be lost, please contact us at heavyhittascollectibles@gmail.com.

We will review the available tracking information and work with you to determine the appropriate next steps, including contacting or filing a claim with the shipping carrier when appropriate.

DAMAGED PACKAGES

If your order arrives damaged, please contact us as soon as possible at heavyhittascollectibles@gmail.com.

Please keep the merchandise, shipping box, packaging materials, and shipping label while the issue is being reviewed.

We may request photographs of the merchandise, packaging, shipping box, shipping label, and any visible damage so that we can evaluate the issue and, when appropriate, pursue a claim with the shipping carrier.

Damaged-item returns and refunds are also subject to our Refund Policy.

RETURN SHIPPING

Return shipping is governed by our Refund Policy.

Please contact us before returning merchandise. Items should not be returned without first receiving return instructions from Heavy Hittas Collectibles LLC.

CONTACT US

For questions regarding shipping, tracking, or delivery, contact:

Heavy Hittas Collectibles LLC
Email: heavyhittascollectibles@gmail.com
Return Mailing Address:
PO Box 1107
Dumas, AR 71639